Terms & Conditions

"Magicsouk.com" is an e-commerce company, established in 2016 with its corporate office at padav nagar near patpar ganj road, delhi- 110092 in the course of its business. the domain name www.magicsouk.com is owned by the company. all visitors to www.magicsouk.com (site) are advised to read and understand our privacy policy carefully, as it is subject to change from time to time without notice. it is strongly recommended that you periodically review our privacy policy as posted on the site. as by accessing it, you agree to be bound by the terms and conditions of the privacy policy and consent to the collection, storage and use of information relating to you as provided herein.

1.) We have made every effort to display the color of the products that appear on the site as accurately as possible. however, the actual color may/may not vary from the time of your order. therefore, a variation in the color of product shall not be treated as any damage or defect in the product.

2.) Magicsouk will not be responsible for any damage suffered by users from use of the services of the site. this without limitation includes loss of revenue or data resulting form delays, non-deliveries, missed deliveries or service interruptions as may occur because of any act/omission of the vendor. this disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

3.) Magicsouk does not sell products of its own. magicsouk.com is a marketplace where any seller can sell his products after signing a Contract/Agreement with Magicsouk.magicsouk.com will try to fulfill all the promises as mentioned in the website but in rare case of any fraud in goods magicsouk.com can not be held liable for any legal action.

4.)The prices and availability of products are subject to change without prior notice at the sole discretion of magicsouk.com.

5.) Products will be delivered according to the availability of the product.

6.) If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by the vendor for re-delivery shall be claimed from the customer of the vendor.

7.)The Vendor agrees to give accurate, authentic and true information. magicsouk reserves the right to confirm and validate the information and other details provided by the user at any point of time. if any such user details are found not to be true wholly or partly, magicsouk has the right in its sole discretion to reject the registration and debar the vendor from using the services of magicsouk without prior intimation whatsoever.

8.)Magicsouk will not be liable for any type or kind of credit card fraud the liability to use a card fraudulently will be on the customer and the onus to 'prove otherwise' shall be exclusively on the user. the user must exclusively use his/her own card on the site.

9.)Payment gateway is taken by the seller & magicsouk.com is no way legally associated with the seller or payment gateway provider. magicsouk.com or its associates are no way responsible for any payment fraud done by payment gateway provider.

10.)By agreeing to the terms and conditions it is assumed that consumer has read all the related conditions, shipping policy, cancellation and returns, coupon policy of the website and has agreed with them.

11.)This agreement shall be construed in accordance with the applicable laws of india. the courts at delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.

12.)The company respects your privacy and values the trust you place in it set out below is the company’s privacy policy which details the manner in which information relating to you is collected, used and disclosed.


Vendor’s Role & Responsibility

1.) Vendor will only be liable to sell their products on MagicSouk after giving right information about their shop and about themselves.

2.) Vendor needs to submit 1 Photo ID Proof (Aadhar Card), Copy of pan card or asked documents (if needed) at the time of registration.

3.) Vendor can be used its window for its own work only. No Vendor is allowed to upload their friends work or any other work. If found so their shop will Straight away dismissed without any prior notice.

4.) Vendor is not allowed to upload any fake product‘s, copied product‘s, alcoholic product‘s, tobacco contains product‘s, or which is not allowed to sell online. In this type of matter or complaint vendor will only be liable to bear the risk or the loss or any type of complaint.

5.) Vendor cannot sell any expired product, fake product, if found so all the liability is upon the seller, MagicSouk is not responsible for such frauds.

6.) If MagicSouk get any complaint against the seller, in this case seller will get a prior notice or deactivated from selling on MagicSouk this will depend upon the type of complaint.

7.) Vendor will allowed to upload picture’s which is free to use or after purchasing or clicked by them self in proper manner, avoid using any picture which is purchased by someone or rights reserved by others. If it is found so Seller will only be responsible or bearer for such complaints or loss.

8.) Vendor is not allowed to charge extra amount than MRP or price which is violated the market.

9.) Vendor can upload the exact and actual description of the product, no fake or wrong information is allowed to upload.

9.) If vendor mentioned or promised any delivery time they have to do the same to fulfil or satisfying their customer needs. Vendor has to mention delivery charges on their portal if not mentioned then they are not allowed to ask for delivery charges.

10.) Vendor must ask his / her delivery boy to behave properly at the time of delivery.

11.) Vendor must ask his delivery boy to satisfy their customer at the time of Delivery to avoid return and Refund Process otherwise Vendor have to give return and refund to their customer of the product or delivered item according to refund and return policies.

12.) MagicSouk will not upload vendor’s database, only complete help will be given.

13.) Magicsouk will sometime promote your business on Social Media or promote your product on behalf of you without any additional charge till the time it has to be needed and MagicSouk will not be responsible if you do not get anything in return or do not get any order.

14.) If MagicSouk receives payment via net-banking or online transfer, vendor will get his/her amount within a week after a nominal charge deduction according to the condition of payment gateway provider.